Senior Designated Support Engineer
Core
Senior technical support expert delivering high-touch specialized support and tailored technical solutions for Databricks' largest Digital Native Business customers.
Role type
Senior IC designated support engineer (Spark/ML/AI)
Builds
Production-scale Spark/ML/AI runtime solutions and rapid POCs for enterprise customers
Domain
Big Data, Cloud Data Warehousing, Machine Learning, Generative AI
Deliverable
production ML models
Required skills
Apache Spark internals, Delta/Iceberg, JVM optimization, memory management, Python, Java, Scala, SQL, CI/CD pipelines, AWS/Azure/GCP, distributed computing architecture
Preferred skills
Machine Learning, Deep Learning, Generative AI, Data Lake architecture, Snowflake/Redshift/BigQuery
Technologies
Apache Spark, Delta Lake, Iceberg, Mosaic AI Model Service, Spark UI, Snowflake, Redshift, BigQuery, AWS, Azure, GCP
Responsibilities
Perform advanced troubleshooting and root cause analysis for Spark/SQL/Delta/Streaming issues; Build and deploy rapid POCs to address customer challenges; Develop playbooks and maintain knowledge bases for Spark/ML/AI workflows; Train customer teams on performance tuning and debugging; Pilot new processes and champion improvements; Advocate for customers in business reviews as a trusted advisor; Collaborate onsite with Field Engineering and Sales during customer engagements
Seniority
Senior, hands-on IC