Operations & Technical Support
Core
A hands-on role responsible for keeping workplace facilities, systems, and day-to-day services running smoothly, including technology support and operational coordination.
Role type
Operations & Technical Support Specialist
Builds
Operational reports, automated business processes, and a functional IT/facilities environment
Domain
Healthcare regulation / Office Operations / IT Support
Deliverable
dashboards & analysis
Required skills
Microsoft 365 administration, SharePoint management, Power BI reporting, ticketing system management, vendor coordination, process automation, equipment maintenance, access control management
Preferred skills
Power Automate, Power Apps, onboarding/offboarding support, documentation creation, health and safety compliance
Technologies
Microsoft 365, SharePoint, Power BI, Power Automate, Power Apps
Responsibilities
Providing responsive technology support to staff and contractors, managing IT ticketing systems, supporting employee onboarding and offboarding, administering SharePoint and intranet, producing operational reports, maintaining equipment and access registers, ensuring meeting room technology is operational, developing process documentation, supporting health and safety systems
Seniority
Mid-level, hands-on IC