Store Manager
Core
Leading a retail team to deliver excellent customer service and achieve sales targets.
Role type
Store Manager
Builds
Retail store operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Team leadership, Sales performance management, Inventory control, Loss prevention, Visual Merchandising, Recruitment and training, Customer conflict resolution, Daily operations management, Brand standards enforcement, Safety compliance
Responsibilities
Lead the team to deliver excellent customer service and achieve sales targets, Supervise and track store performance through sales and operational metrics, Ensure compliance with service, sales, and brand presentation standards, Participate in recruitment, hiring, training, performance evaluation, and staff development, Motivate, guide, and provide constant feedback to the team, Resolve customer situations promptly and professionally, Administer daily store operations including scheduling, expense control, inventory, and loss prevention, Ensure correct execution of Visual Merchandising and store standards, Support commercial initiatives, events, and brand activities to increase sales and foot traffic, Foster a positive, collaborative, and inclusive work environment, Ensure compliance with company security policies and processes