Starszy specjalista / Starsza specjalistka w Wieloosobowym Stanowisku - Zespół Rzecznika Praw Pasażera Kolei
Core
Senior specialist leading out-of-court dispute resolution proceedings for railway passenger rights, analyzing court rulings, and preparing reports/statistics for the Passenger Rights Ombudsman.
Role type
Senior IC legal/compliance specialist (consumer rights)
Builds
Out-of-court dispute resolutions, annual reports, and recommendations for the railway market
Domain
Public administration / Consumer protection / Railway transport
Deliverable
client delivery
Required skills
Dispute resolution, legal analysis, report writing, argumentation, analytical thinking, MS Office
Preferred skills
Knowledge of railway transport regulations, English (B1)
Responsibilities
Lead out-of-court dispute resolution proceedings for passenger rights; Monitor and analyze court rulings on consumer protection; Prepare responses to passenger correspondence; Assist in drafting Ombudsman statements; Prepare statistics and annual reports.