Leitung Administration, Kundendienst & Prozesse 100%
Based in Switzerland
Core
Leading the Administration and Customer Service team (2-3 members) to ensure smooth order processing and process optimization within a mattress core and upholstery production company.
Role type
Senior Operations/Process Management Lead
Builds
Administrative processes, customer service workflows, and supply chain coordination for B2B clients
Domain
Manufacturing (mattress cores and upholstery materials)
Required skills
Team leadership, process development, ERP system proficiency, supply chain coordination, B2B customer service, project management
Preferred skills
Experience in production/technical industries, digitalization projects, entrepreneurial mindset