Intermediate Implementation Consultant (Bilingual English, Spanish)
Core
Implement complex software solutions for broadband service providers in the Americas, covering requirements gathering, configuration, scripting, integration, training, and go-live activities.
Role type
Intermediate Implementation Consultant (BSS/OSS)
Builds
Post-sales software implementations, upgrades, migrations, and technical delivery for service providers.
Domain
Telecommunications / Broadband / BSS/OSS
Required skills
BSS/OSS experience, Unix/Linux shell scripting, SQL, database administration (Oracle/MySQL/MongoDB), Ansible/YAML, REST/SOAP APIs, NGINX/HAProxy, Kubernetes/Docker, network protocols (TCP/IP, routing), cloud concepts (GCP/Azure), security architectures, telecommunications standards (TR-069, DOCSIS, GPON)
Preferred skills
Portuguese proficiency, telecoms/cable operator domain experience
Technologies
Ansible, YAML, NGINX, HAProxy, Kubernetes, Docker, Kafka, Elasticsearch, Kibana, Postman, MRTG, Nagios, Cacti, Sniffer, OpenLDAP
Responsibilities
Gather requirements and design solution delivery; write scripts for migration and data imports; conduct onsite/remote workshops and product training; prepare technical documentation (designs, checklists, test plans); troubleshoot issues and maintain tracking; mentor colleagues and develop best practices; act as liaison between customer, sales, engineering, and support.
Seniority
Intermediate, hands-on IC
