Administration Assistant
Hybrid
Core
Provide administrative support, manage communications, and assist with documentation for the claims process.
Role type
Administration Assistant
Builds
Internal team operations and client support workflows
Domain
Insurance and claims
Deliverable
dashboards & analysis
Required skills
Communication, organization, attention to detail, customer service
Preferred skills
Microsoft Office (Excel), insurance/claims environment exposure
Responsibilities
Answering calls and responding to email enquiries, Supporting clients and stakeholders throughout the claims process, Assisting with reports, documentation and general administrative tasks, Managing shared inboxes and calendars, Coordinating information and supporting day-to-day team operations, Providing exceptional customer service to internal and external stakeholders