Customer Relations Team Member - Greencross Vets Para Vista
Core
Front-desk and client relations role in a veterinary clinic, managing appointments, communications, and client experiences.
Role type
Veterinary receptionist / Customer Relations Team Member
Builds
Client appointments, clinic operations, and patient intake/discharge processes
Domain
Veterinary healthcare
Deliverable
product features
Required skills
Appointment scheduling, phone and email communication, payment processing, client triage, administrative support, preventative healthcare advice
Preferred skills
Prior veterinary industry experience (e.g., Practice Manager, Head Nurse, Veterinary Nurse), experience in medical or allied health
Technologies
Clinic management systems, payment processing tools
Responsibilities
Greeting clients and patients, managing appointment bookings, answering phone calls, supporting admissions and discharges, processing payments, assisting with patient triage, providing general healthcare advice, maintaining clinic operations
Seniority
Individual Contributor, Part-time