Technical Writer (Airline or travel tech industry experience) @ TPConnects Technologies
Core
Create and maintain technical documentation for the Iris travel distribution platform, including API integration guides, portal user guides, admin guides, and release notes for B2B and B2C audiences.
Role type
Senior Technical Writer (API/Travel Tech)
Builds
API documentation, user guides, and training materials for the Iris platform
Domain
Travel technology / Airline distribution
Required skills
Technical writing, API documentation, OpenAPI/Swagger, JSON, Git, Markdown, Postman, Figma, Agile methodology, CMS management, Terminology management
Preferred skills
NDC/GDS/LCC domain knowledge, Video production, UX copywriting
Technologies
ReadMe, GitBook, MadCap Flare, Postman, Jira, Confluence, Figma, OpenAPI, JSON, REST API
Responsibilities
Write API integration guides and portal user guides, Create annotated screenshots and UI mockups using Figma, Produce training videos and screencasts, Manage documentation branches in Git and coordinate releases, Maintain product glossaries and terminology standards, Write and review UX copy for UI labels and error messages
Seniority
Senior, hands-on IC