Assistant Manager - MarTech & AI
Core
Build customer-facing conversational experiences (WhatsApp, voice) and marketing automations using applied AI and LLM-based agents for consumers and restaurant partners.
Role type
Assistant Manager, Product & MarTech (Applied AI)
Builds
Conversational AI agents, marketing automation workflows, and campaign execution tools
Domain
Consumer Internet, MarTech, Generative AI
Deliverable
product features
Required skills
Product execution, PRD writing, API integration, SQL, Python/JavaScript prototyping, LLM agent architecture, latency optimization, user profiling, experimentation
Preferred skills
WhatsApp/voice/telephony experience, MCP frameworks, customer-data platforms, cloud infrastructure, Generative AI for internal tools
Responsibilities
Build conversational experiences across WhatsApp and voice; Diagnose and improve latency across model inference and APIs; Define instrumentation and evaluation frameworks for AI agents; Build automations for campaign creation and personalization; Convert business problems into PRDs and rollout plans; Measure quality and business impact using data and traces.
Seniority
Manager, hands-on IC