Specialized Travel Counselor
Core
Advise and arrange domestic and international business travel (air, road, rail, accommodations) for corporate clients using Global Distribution Systems.
Role type
Specialized Travel Counselor (Business Travel)
Builds
Travel itineraries and bookings for corporate business customers
Domain
Travel industry / Corporate business travel
Deliverable
product features
Required skills
Global Distribution Systems (GDS) expertise, fare and ticketing rules knowledge, business travel policy adherence, customer service, problem resolution
Preferred skills
Native GDS expertise, proactive client service, attention to detail, teamwork
Technologies
Sabre, Apollo, Amadeus, Galileo
Responsibilities
Book travel and accommodation for corporate clients, use GDS systems to arrange multi-modal travel, communicate with customers via phone/chat/email, provide travel advice and sell additional services, resolve customer issues independently
Seniority
Individual Contributor
