Account Manager (Luxury)
Core
Account Manager for luxury brands, driving customer experience transformation through tailored insights, strategy, and implementation.
Role type
Senior Account Manager (Luxury)
Builds
Customer experience strategies and operational execution for 200+ luxury brands
Domain
Luxury retail and customer experience
Deliverable
client delivery
Required skills
Client relationship management, project management, strategic consulting, data analysis, executive presentation, cross-functional collaboration
Preferred skills
Mandarin fluency, retail industry experience
Technologies
N/A
Responsibilities
Develop long-lasting relationships with luxury brand clients, manage the entire account including stakeholders and budget, deliver insightful presentations to C-level executives, coordinate with internal departments to design methodologies and offer expert advice, manage proposal execution and delivery
Seniority
Senior, hands-on IC