Customer Care Representive
Core
Provide specialist support and advice on water and wastewater services, manage billing data, and handle connection applications for Watercare customers.
Role type
Customer Care Representative (Utilities)
Builds
Water and wastewater services, billing accuracy, and customer connection management for Auckland communities.
Domain
Utilities (Water & Wastewater)
Deliverable
client delivery
Required skills
Customer service, data management, billing administration, communication, attention to detail
Preferred skills
Accounts receivable, accounts payable, billing experience
Responsibilities
Provide specialist support and advice on water and wastewater services, manage water billing data, liaise with customers and external providers regarding billing, manage new connection applications, respond to customer queries regarding connections, ensure fault service requests are appropriately complete