Ing Soporte en Sitio - Backup
Core
On-site IT support engineer covering for absent site engineers, performing hardware maintenance, OS reinstallation, and user support across multiple plants.
Role type
Junior IC IT support engineer
Builds
IT services continuity and user support for on-site operations
Domain
IT infrastructure and hardware support
Required skills
Hardware maintenance, OS reinstallation, Network troubleshooting, Printer configuration, Data backup, Windows administration
Preferred skills
Customer service attitude, Teamwork, Proactivity
Technologies
Windows, Microsoft Office, Network tools, Tone generator
Responsibilities
Covering vacations and incapacities of site engineers, Reinstalling operating systems, Performing preventive and corrective maintenance, Diagnosing and changing hardware, Providing on-site and remote user support, Configuring and diagnosing printers
Seniority
Junior, hands-on IC