Agente telefónico Gestión de Incidencias y Procesos de Asistencia
Core
Monitor attendance, manage information, and ensure requests are handled according to established procedures in the insurance sector.
Role type
operational support agent (call center)
Builds
operational processes for an insurance company
Domain
insurance / call center
Deliverable
client delivery
Required skills
follow-up, incident reporting, data entry, cost validation, computer handling, organization
Preferred skills
proactive attitude, sense of responsibility, effective communication, service orientation, attention to detail