Order Administrator
Core
You guide professional customers and their orders from start to finish in the construction sector, acting as the point of contact for questions and ensuring smooth, personalized service.
Role type
Order Administrator
Builds
Customer orders and quotes for the construction industry
Domain
Construction / B2B Services
Required skills
ERP system proficiency, commercial administration, quote preparation, order processing, price and delivery term verification, customer communication, complaint handling, cross-functional collaboration
Preferred skills
Interest in technical products, technical background knowledge
Responsibilities
Assist customers via phone and email with their questions, prepare quotes and process orders, verify prices and delivery terms, inform customers about order progress, collaborate with colleagues to solve issues, follow up on complaints, coordinate with sales, logistics, production, and other departments