Senior Operations Coordinator
Core
Manage end-to-end operations for complex group tours, ad hoc programs, and specialized travel arrangements, coordinating all destination services including hotels, transportation, guides, and ground services.
Role type
Senior Operations Coordinator (Destination Management)
Builds
Group tours, ad hoc programs, and specialized travel arrangements for travelers from over 50 countries
Domain
Travel & Tourism / Destination Management
Required skills
End-to-end tour operations management, Multi-stakeholder coordination, Supplier relationship management, Budget monitoring and cost control, Operational issue resolution, Destination knowledge (Poland and surrounding countries), Multi-country itinerary planning, Specialized travel program execution
Preferred skills
Experience with high-profile and VIP groups, Technical visit and educational tour support, Quotation and planning process expertise
Technologies
Internal operating systems
Responsibilities
Manage end-to-end operations for group tours, ad hoc programs, and specialized travel arrangements; Coordinate all destination services including hotels, transportation, guides, restaurants, and attractions; Build and maintain tours in internal operating systems; Monitor tour budgets and maintain cost control; Resolve operational issues quickly and professionally; Build and maintain strong relationships with partners and sales teams; Support operational delivery of high-profile and VIP groups
Seniority
Senior, hands-on IC