ADDETTO/A AL CUSTOMER SERVICE - INGLESE FLUENTE
Core
Verifying and analyzing customer orders, updating data in the company management system, and monitoring order progress and deliveries.
Role type
Customer Service Associate
Builds
Order documentation and production start-up support
Domain
Industrial manufacturing (paper industry)
Deliverable
production features
Required skills
Fluent English, order analysis, data entry, production coordination, problem solving
Responsibilities
Verifying and analyzing customer orders, updating data in the company management system, collaborating with the sales network to manage customer requests and issues, preparing documentation for production start-up, monitoring order progress and deliveries, collaborating with the Production department to manage issues and delays, collecting and sharing customer information with relevant internal departments