Incassomedewerker Huur Rotterdam
Core
Managing individual rental arrears portfolios by evaluating cases, determining next steps, and negotiating solutions with clients and landlords.
Role type
Senior IC debt collection specialist (rental arrears)
Builds
Rental arrears resolution plans and payment agreements for landlords
Domain
Real estate / Rental management / Debt collection
Deliverable
client delivery
Required skills
Rental arrears case management, Dutch law and regulations knowledge, client negotiation, written and verbal communication, Microsoft Office (Outlook, Word, Excel), commercial opportunity identification
Preferred skills
Experience with court bailiff procedures, MBO+/HBO level education
Responsibilities
Assess incoming rental arrears cases and determine next steps, Process cases independently from start to finish, Maintain telephone and written contact with clients, Coordinate regularly with landlords, Draft case-specific correspondence, Prepare and file required legal documents, Apply laws and regulations during case handling, Identify opportunities to close cases carefully and effectively