Marketing & Communication Manager
Core
Strengthen the hotel's market presence through coordinated brand communications, campaigns, and digital marketing.
Role type
Marketing & Communication Manager
Builds
Hotel brand presence, guest engagement, and commercial outcomes
Domain
Hospitality / Hotel Marketing
Deliverable
product features
Required skills
Hotel marketing, hospitality communications, brand/digital marketing, written communication, content planning, campaign coordination, social media management, digital channel management, marketing analytics, stakeholder collaboration
Preferred skills
Experience with photography/design briefs, reputation management, public relations, media partnerships
Technologies
Social media platforms, digital marketing tools, website content management
Responsibilities
Plan and execute hotel marketing and communication activity across approved channels; Coordinate campaigns for rooms, dining, events, weddings and seasonal offerings; Work with hotel sales, revenue and food-and-beverage teams to translate priorities into timely promotions; Manage social media planning, website content requests and digital campaign coordination; Prepare briefs for photography, design, content and collateral while following brand standards; Support media enquiries, partnerships, reputation management and public relations activity; Track basic campaign engagement, traffic, enquiries and commercial outcomes; Check factual accuracy, tone and consistency across outward-facing communications.