Network & Svcs Operation Specialist
Core
Manage and process billing for network services, including generating invoices, tracking payments, and resolving billing issues to ensure accurate and timely billing for customers.
Role type
Network Billing Operations Specialist
Builds
Network billing processes and customer billing accuracy
Domain
Telecommunications / Network Operations
Required skills
Problem Management (P3), Network Billing Operations, Root Cause Analysis, Billing Process Management, Customer Support, IT Infrastructure Knowledge
Preferred skills
Customer Support Experience, Networking Knowledge
Responsibilities
Generate invoices and track payments for network services; Resolve billing issues and minimize adverse impact on business; Analyze and solve moderately complex problems related to IT infrastructure errors; Manage small teams or work efforts; Interact with supervisors, peers, and management levels at client or within Accenture.
Seniority
Mid-Senior, Individual Contributor with team management potential