Backend Support – Operations
Core
Coordinate with international clients primarily based in Europe to ensure smooth day-to-day operational activities and resolve queries.
Role type
Operations support coordinator
Builds
Operational workflows and client communication channels
Domain
International business operations
Deliverable
client delivery
Required skills
International client coordination, English fluency, email communication, problem-solving, record maintenance, MS Office proficiency
Responsibilities
Communicate professionally with international clients via email and phone, handle backend operational tasks, coordinate with internal teams to resolve issues, maintain accurate client records, follow up on pending requests, build professional client relationships