Senior Project Manager
Core
Managing business process transitions from existing locations to offshore/nearshore or provider locations within the Global Business Services team.
Role type
Senior Project Manager (Business Process Transition)
Builds
Transition plans and business process migrations
Domain
Healthcare / Business Process Outsourcing (BPO) / Shared Services
Required skills
Transition project management, Service transition methodology, Change management, Business process management, Risk management, Stakeholder coordination, Resource and financial reporting, Project controls, Process improvement, Intercultural communication
Preferred skills
Project Management certification, Knowledge of process improvement methodology
Technologies
Service transition tools and templates
Responsibilities
Manage transition scope and coordinate all stakeholders, Build and manage transition plans, Run projects and monitor progress, Execute project controls, Support resource and financial reporting, Manage the change and assess risks, Coordinate training and workshops for local personnel, Ensure seamless transfer of business processes to Shared Services
Seniority
Senior, hands-on IC