Especialista Comercial
Core
Principal sales contact for the Commercial area at the store, making continuous phone contact with an established client group to increase sales and maintain positive relationships through complete customer satisfaction.
Role type
Sales Specialist (Automotive Parts)
Builds
Sales orders and administrative sales closure for the store's commercial division
Domain
Automotive retail / Auto parts distribution
Required skills
Sales execution, order creation and tracking, administrative sales closure, telemarketing, customer relationship management, business plan execution, operational policy adherence (returns, pricing, credit management), computer literacy
Preferred skills
Experience in auto parts, spare parts, automotive advisory, counter sales, or chain workshop commercial advisory
Responsibilities
Operate the commercial program via Division Customer Sales through Commercial BDD; Create and follow up on orders; Close administrative sales; Receive calls for quotes and promotions and make prospecting calls; Integrate customer development; Review and follow up daily on indicators with the Commercial Manager to ensure objective achievement; Reduce vehicle accidents and ensure customer satisfaction; Execute work plans according to commercial business plans and available resources; Correctly execute operational policies and procedures for Commercial (returns, cash registers, price changes, credit management) to increase sales and offer excellent customer satisfaction.