Senior Business Analyst
Core
Lead analysis for BNZ's Customer Identity and Access Management system, connecting customer and business needs with product, engineering, and operational delivery.
Role type
Senior Business Analyst (Identity & Access Management)
Builds
Customer identity and access management systems, authentication solutions, and secure digital banking features.
Domain
Banking / Customer Identity and Access Management (CIAM)
Required skills
Requirements elicitation and documentation, process and data-flow modeling, backlog management, stakeholder facilitation, risk assessment, Agile delivery practices
Preferred skills
OAuth 2.0, OpenID Connect, CIBA, JSON Web Tokens, Ping Identity, API integrations, cloud-hosted services, microservices, SQL, business intelligence
Technologies
Jira, Confluence, OAuth 2.0, OpenID Connect, CIBA, JSON Web Tokens, Ping Identity, APIs, cloud services, microservices, React, SQL, Excel
Responsibilities
Lead discovery with stakeholders to frame problems and define outcomes; Translate goals into testable requirements, user stories, and acceptance criteria; Model processes, customer journeys, and system interactions; Facilitate workshops to support evidence-based decisions; Lead impact assessments and risk mitigation; Mentor analysts and strengthen business analysis practices