Store manager Schiphol Airport
Core
Leading a team of 15+ employees in an airport electronics and duty-free retail store, focusing on hospitality, customer experience, and commercial results.
Role type
Senior retail store manager
Builds
Electronics and duty-free retail operations for international travelers
Domain
Retail / Airport
Deliverable
product features
Required skills
Team leadership, sales coaching, staff scheduling, KPI management, inventory control, cross-functional collaboration
Preferred skills
Coach leadership style, adaptability in dynamic environments
Technologies
None stated
Responsibilities
Inspire and coach team members to become hospitality and sales specialists; Ensure excellent service and optimal customer experience for international travelers; Create staff schedules and ensure efficient staffing; Drive revenue, KPIs, and commercial results; Maintain store appearance and optimal stock levels; Actively work on the sales floor as a visible role model; Collaborate with Procurement, Marketing, and Logistics to seize opportunities and improve processes.