Product Designer / Business analyste informatique Salesforce SalesCloud – Argenteuil (IT)
Core
Define and evolve a Salesforce SalesCloud platform focused on customer engagement by bridging business needs and technical solutions.
Role type
Product Designer / Business Analyst
Builds
Salesforce SalesCloud platform
Domain
SaaS / CRM / Customer Engagement
Deliverable
product features
Required skills
User research, User story writing, Functional specification, Wireframing, Workshop facilitation, UAT coordination, Change management
Preferred skills
Agile methodology, Salesforce SalesCloud expertise, Stakeholder management
Responsibilities
Translate user needs into business requirements, Build product roadmap, Write user stories and acceptance criteria, Collaborate with tech teams on solution design, Facilitate business workshops, Design functional processes and user journeys, Lead functional testing and UAT, Drive user adoption, Maintain product documentation
