F&A Senior Admin Assistant
Core
Resolves billing discrepancies and customer service issues for shippers' invoices.
Role type
Senior Admin Assistant (Billing Operations)
Builds
Resolved billing issues and customer service interactions
Domain
Logistics / Transportation / Billing
Deliverable
client delivery
Required skills
Billing research, invoice discrepancy resolution, customer communication, cross-functional coordination, billing adjustments
Responsibilities
Communicate with customers to solve billing issues, resolve discrepancies on shippers' invoices, research billing issues, make billing adjustments, educate customers on billing services, initiate contacts to resolve billing problems