ServiceNow Consultant
Core
Design, configure, and implement ServiceNow solutions across the full delivery lifecycle, from requirements and solution design through to configuration, integrations, testing, deployment, and hypercare.
Role type
Senior ServiceNow Technical Consultant
Builds
Scalable ServiceNow platform solutions and integrations for enterprise clients
Domain
IT Service Management / Enterprise Software Implementation
Required skills
ServiceNow configuration, JavaScript/Glide scripting, Flow Designer, IntegrationHub, REST/SOAP integrations, UI Builder, Service Portal, data migration, platform upgrades, ACLs, Business Rules, Client Scripts, Update Sets, OAuth, MID Server
Preferred skills
ServiceNow AI and automation capabilities, exposure to ITSM, ITOM, HRSD, CSM, PSDS, SPM, IRM/GRC, SecOps modules
Technologies
ServiceNow, JavaScript, Glide, Flow Designer, IntegrationHub, REST, SOAP, OAuth, MID Server, UI Builder, Service Portal
Responsibilities
Design and configure ServiceNow solutions, develop integrations with enterprise applications, support platform upgrades and instance health reviews, troubleshoot complex platform issues, conduct technical workshops, support testing and deployment, provide client training and documentation
Seniority
Senior, hands-on IC
