Customer Service Officer_O_WBG OPERATIONS (OPS)_0469_0841_1057206
Core
Coordinate invoice verification, processing, and payment release; maintain records and ensure audit compliance for branch banking operations.
Role type
Asst. Manager / Deputy Manager (Operations)
Builds
Invoice processing workflows, MIS reports, and payment cycles for Kotak Bank branches.
Domain
Banking / Financial Services
Required skills
Invoice processing, document verification, data reconciliation, Excel, GST/tax structure knowledge, branch banking processes, audit controls, MIS publishing
Preferred skills
Supervision and training of junior staff, error reduction analysis, stakeholder interaction
Technologies
Finacle, BCIF, Kraman
Responsibilities
Coordinate invoice verification and payment release; maintain records of invoices and payments; perform self-audit of payments; interact with internal/external units to resolve queries; supervise and train junior members; adhere to daily control checklists.
Seniority
Asst. Manager / Deputy Manager