Receptionist
Core
Managing front desk operations, call switching, visitor management, and lobby maintenance for an assigned building.
Role type
Front desk receptionist
Builds
Front desk operations and visitor management processes
Domain
Corporate office administration
Deliverable
product features
Required skills
Switchboard operation, visitor management, message routing, lobby maintenance, safety compliance
Preferred skills
Multi-line switchboard experience
Responsibilities
Operate system switchboard to relay incoming, outgoing and internal calls; Greet visitors and vendors; Maintain visitor in/out record sheets and issues visitor badges; Announce and directs visitors/vendors to proper location; Refer messages to appropriate parties; Escalate non-routine questions and inquires to supervisor; Oversee the cleanliness of the lobby; Distribute package drop-offs to proper recipients; Adhere to all safety and health rules and regulations; Comply and follow all procedures within the company security policy.