Vessel IT Engineer - Maritime Remote Support
Core
Provide remote L2 and L3 technical support for the IT infrastructure of vessels operating globally, ensuring reliable onboard IT connectivity and system availability.
Role type
Senior IC IT Infrastructure Engineer (Maritime)
Builds
Onboard IT infrastructure including servers, networks, workstations, Wi-Fi, firewalls, and backup systems for a global fleet.
Domain
Maritime industry + IT Infrastructure
Required skills
Remote L2/L3 troubleshooting, Windows Server administration, Active Directory management, Hyper-V configuration, Network switch and firewall management, Wi-Fi infrastructure setup, UPS and storage system maintenance, Satellite communication support, Cybersecurity implementation, Disaster recovery planning
Preferred skills
Vessel IT or maritime technology support experience, Satellite communications knowledge, Vessel automation systems familiarity, Cybersecurity support experience
Technologies
Windows Server, Windows 10, Microsoft 365, Active Directory, Hyper-V, Network switches, Firewalls, Wi-Fi, UPS, Storage systems, Backup systems, Satellite communications, Radio systems
Responsibilities
Diagnose and resolve complex hardware, software, network, and communication-system issues remotely; Manage, support, maintain, and upgrade onboard IT infrastructure; Monitor system performance, connectivity, availability, and reliability; Perform remote system, security, and network updates or upgrades; Maintain cybersecurity controls, antivirus protection, system backups, and disaster-recovery solutions; Liaise with captains, ship crew, vendors, and other IT teams; Board vessels occasionally for IT audits or ad-hoc technical work.
Seniority
Mid-level, hands-on IC