Digital Mail Distribution Assistant
Core
Reviewing assigned scanned mail items, identifying recipients/departments via routing guides, and distributing documents through secure online channels while maintaining a digital receipt log.
Role type
Administrative Assistant (Digital Mail Distribution)
Builds
Digital mail distribution workflow and audit trail
Domain
Office Administration / Digital Records Management
Deliverable
dashboards & analysis
Required skills
Digital file handling, accurate name reading, concise exception note writing, routing rule interpretation, confidentiality adherence, log maintenance
Preferred skills
Office administration, customer service, reception, records work
Responsibilities
Open assigned scanned-mail items in the web-based queue, Identify a recipient or department using approved routing instructions, Check that the scan is legible and appears complete, Route it through the designated secure channel, Log receipt, delivery, and exceptions in the online tracker, Escalate ambiguous or time-sensitive material promptly
Seniority
Entry-level, trainable