NIIO Coordinator
Hybrid
Core
First point of contact for inbound enquiries to The Coroners Court, identifying caller needs and taking appropriate action, plus processing administrative tasks for notified matters.
Role type
Administrative Coordinator (24/7 support)
Builds
Highly effective service for the Coroners Court and relevant parties
Domain
Legal / Justice system
Deliverable
client delivery
Required skills
Active listening, information analysis, quick decision-making, emotional resilience, file management, correspondence collection
Responsibilities
Answering inbound enquiries, processing administrative tasks for notified matters, managing file systems, collecting and collating correspondence
Seniority
Entry to Mid-level