AFM - Soft Services
Core
Overseeing end-to-end facility operations, ensuring compliance, optimizing resources, and enhancing employee experience for a commercial real estate client.
Role type
Senior Facility Manager (Soft Services)
Builds
Operational facility services including housekeeping, technical systems, catering, and risk management.
Domain
Commercial Real Estate / Facility Management
Required skills
People management, stakeholder management, vendor management, risk management, EHS management, financial management, event management, café operations, sustainability practices, technical facility expertise, compliance management, inventory management, project execution, emergency response planning, budget tracking, staff deployment, service partner monitoring, HACCP compliance, fire safety management, asset lifecycle management, space allocation, procurement policy adherence, AMC tracking, help desk SLA management, landlord issue resolution, minor project execution, mailroom operations, energy and utility tracking, licensing and menu planning, food audits, building documentation management, labour wage structure management, KPI reviews, MOM closure, FIFO and 5S processes, emergency signage compliance, BCP/FAPA systems, server/data room operations, emergency lighting operations, DG operations, UPS operations, AHU operations
Preferred skills
Experience in sustainability, cost-saving, operational optimization, and employee experience initiatives
Technologies
AHU, UPS, DG, emergency lighting, server/data room operations, BCP/FAPA systems
Responsibilities
Manage housekeeping operations through staff deployment, consumables planning, daily patterns, and service partner monitoring; manage people through direct reports and client relationships; ensure statutory compliance covering building documentation, renewals, labour wage structures, revisions, and submissions; manage event operations, café operations including licensing, menu planning, HACCP compliance, and food audits; handle financial management through PR/PO processes, billing, NDC collection, and budget tracking; manage stakeholder and vendor relationships including BU engagement, feedback tracking, vendor issue resolution, KPI reviews, and MOM closure; lead risk and EHS management including identifying facility risks, conducting fire drills, ERT training, and ensuring emergency signage compliance; oversee mailroom operations, asset lifecycle management, emergency response and BCP/FAPA systems, energy and utility tracking, landlord issue resolution, minor project execution, help desk SLA management, space allocation, procurement policy adherence, AMC tracking, and inventory management using FIFO and 5S processes.
Seniority
Senior, hands-on IC