Patient Care Officer-Front office (Ward Helpdesk)
Core
Establish, implement, and monitor patient safety practices across the organization to ensure compliance with NABH standards and reduce patient safety risks.
Role type
Senior Patient Safety Officer (Quality & Risk Management)
Builds
Comprehensive patient safety plans, surveillance systems, and preventive action strategies
Domain
Healthcare administration / Patient safety
Deliverable
dashboards & analysis
Required skills
NABH standards knowledge, Incident investigation, Root Cause Analysis, Data analysis and reporting, Training and facilitation
Responsibilities
Provide leadership and direction to the organizational patient safety strategy; Continuously evaluate and improve the patient safety program; Develop and implement an institutional patient safety measurement strategy; Conduct patient risk assessments and collaborate with auditors; Generate monthly patient safety reports and plan long-term preventive actions; Ensure compliance with patient safety protocols.