OTC / AR / Customer Service Specialist with German | New SSC in Łódź
Core
Support international customers with finance-related queries, handle invoices and payments, monitor receivables, and coordinate collection activities within a newly established Shared Services Center.
Role type
Customer Finance Operations Specialist (OTC/AR/Collections)
Builds
Invoice processing, payment follow-ups, and receivables monitoring for international clients
Domain
Finance Operations / Shared Services Center
Deliverable
client delivery
Required skills
German (B2/C1), English, Accounts Receivable, Order-to-Cash, Collections, Customer Service, Finance Operations, Order Management
Preferred skills
SAP or other ERP systems
Responsibilities
Supporting international customers in finance-related queries, handling queries regarding invoices and payments, monitoring outstanding receivables, contacting customers regarding overdue invoices, supporting collection activities, handling invoice disputes, preparing reports, contributing to process improvements
Seniority
Open to candidates with different levels of experience