CUSTOMER SERVICE TECNICO
Core
Manage industrial orders and provide first-level technical support to clients in the metalworking sector.
Role type
Customer Service Technician (Industrial)
Builds
Industrial sealing and fluid control solutions
Domain
Metalworking / Industrial manufacturing
Required skills
Order management, technical documentation reading, mechanical drawings interpretation, PC proficiency, problem solving
Preferred skills
Second foreign language, mechanical/mechatronics diploma
Technologies
PC, company management systems
Responsibilities
Insert and manage orders, handle the order cycle from receipt to delivery, manage customer requests and provide first-level technical support, coordinate with production and commercial departments, consult product sheets and technical documentation, monitor delivery timelines and manage issues