GESTIONNAIRE ADV & SUPPLY CHAIN - ÉCOUTE CLIENT (H/F) - JOURNÉE (39H)
Core
Interface key between clients, production, and logistics to ensure order tracking, deadline respect, and client satisfaction.
Role type
Senior IC supply chain planner (ADV & order management)
Builds
Production schedules and delivery timelines for industrial clients
Domain
Industrial manufacturing + supply chain
Required skills
ERP systems, order management, logistics flow understanding, written and verbal communication, stakeholder management, urgency handling, production planning coordination
Preferred skills
International trade knowledge, stress management, teamwork
Technologies
ERP, Microsoft Office (Excel)
Responsibilities
Enter, validate, and track customer orders from receipt to delivery in the ERP; Act as the primary client contact to answer requests, manage urgencies, and communicate on deadlines; Collaborate with the planning manager to adjust production schedules based on client priorities; Handle delivery delays or blockages, coordinate corrective actions, and proactively inform clients