Ingeniero/a de Calidad
Core
Link between the plant and the client to ensure satisfaction by meeting quality requirements, managing engineering/process changes, and resolving quality issues and claims.
Role type
Quality Engineer (Automotive)
Builds
PPAP/APQP folders, 8D reports, customer satisfaction metrics, concession validations
Domain
Automotive manufacturing
Required skills
PPAP/APQP management, 8D problem solving, customer claim handling, quality metrics reporting, concession validation, cross-functional team leadership
Preferred skills
Stakeholder management, client portal administration, plant visit coordination
Technologies
PPAP, APQP, 8D, QC, score cards, chargeback systems
Responsibilities
Prepare and present PPAP/APQP folders to clients, lead multifunctional 8D teams for customer claims, monitor and report customer satisfaction indicators (PPM, concerns), validate concessions and prevent unapproved material shipment, coordinate customer visits and new requirement implementation
Seniority
Mid-level, hands-on IC