CareerPlan

Customer Support Executive

Pune, MaharashtraRemoteFull-time₹240k2026-10-16 → 2026-10-17
Remote

Core

Handle customer queries via voice, email, and chat to resolve concerns and ensure satisfaction.

Role type

Customer Support Associate (Contract)

Builds

Customer support interactions across voice, email, and chat channels

Domain

Business Process Outsourcing (BPO)

Deliverable

client delivery

Required skills

Voice support, Email support, Chat support, English communication, Hindi communication, BPO experience

Responsibilities

Handle customer queries through voice calls, emails, and chat. Provide accurate information and resolve customer concerns professionally. Maintain clear and effective communication with customers. Follow company procedures and meet customer service standards. Ensure customer satisfaction through timely and appropriate support.