Impiegato/a Servizio Clienti - Incluse Categorie Protette (L.68/99)
Core
Handle customer requests via phone and email, prepare customized quotes, and manage contracts to ensure efficient workflows.
Role type
Customer Service Representative
Builds
Customer support interactions and contract management
Domain
Retail / Consumer Services
Deliverable
client delivery
Required skills
Phone communication, Email communication, Contract management, Quote preparation, Technical product knowledge, Office software proficiency
Responsibilities
Answering customer calls, Responding to customer emails, Preparing customized quotes, Managing contracts, Handling complaints professionally