Facility Service Manager (m/w/d)
Core
Ensuring customer satisfaction, service quality, and on-time delivery while coordinating problem management for a leading high-tech industry client.
Role type
Senior Facility Service Manager
Builds
Optimized technical facilities and service delivery for high-tech clients
Domain
Facility Management / High-tech industry
Required skills
Facility or real estate management, Meister qualification, 3+ years in object management, team leadership, legal and administrative regulations (VOB, EnEV, B, PrüfVO), demand platform management
Preferred skills
Customer relationship management, project planning, supplier evaluation
Technologies
CAFM systems
Responsibilities
Coordinating problem management, developing service catalogs, optimizing technical installations, managing service and maintenance contracts, analyzing service performance metrics, planning minor tasks, ensuring legal compliance and safety measures, leading and developing staff