NZ - Customer Service Delivery Representative
Hybrid
Core
Primary liaison between customers and the branch network, handling enquiries, processing orders, and addressing complaints.
Role type
Customer Service Representative
Builds
Customer support interactions and order processing for vehicle glass repair and related services
Domain
Automotive / Insurance / Customer Service
Deliverable
client delivery
Required skills
Customer service experience, communication, problem-solving, multitasking, computer proficiency
Responsibilities
Handling customer enquiries, processing orders, addressing complaints, collaborating with logistics and branch operations teams