111 Police Emergency Communicator
On-site
Core
Frontline emergency call handler guiding and supporting people during crises such as violence, suicide, and rescue situations.
Role type
Police Emergency Communicator (Individual Contributor)
Builds
Emergency response coordination and public safety support
Domain
Public Safety / Law Enforcement
Deliverable
client delivery
Required skills
Empathy, resilience, decision-making under pressure, multitasking, rapid typing, IT system navigation, structured process adherence
Responsibilities
Answering 111 emergency calls, guiding callers in crisis, managing high-stress situations, navigating multiple IT systems simultaneously