Claims Servicing Specialist (H&P Club)

SingaporeFull-time2026-10-15 → 2026-10-20

Core

Support Health & Protection (H&P) Club members and their customers with premium claims servicing, case navigation, and service coordination.

Role type

Claims Servicing Specialist

Builds

Seamless claims journey experiences for H&P Club qualifiers and customers

Domain

Insurance (Health & Protection)

Deliverable

client delivery

Required skills

Claims adjudication, case management, customer relationship management, regulatory compliance, data analysis, process improvement, stakeholder coordination, Microsoft Office proficiency

Preferred skills

Healthcare or Insurance background, claims systems experience

Responsibilities

Respond to claims-related enquiries, track claims cases, coordinate with assessors and providers, process claims within authority limits, support service recovery, maintain accurate records, meet service turnaround targets

Seniority

Mid-level, hands-on IC

About Prudential

Financial Services30Lagos, Plot 1610 Adeola Hopwell, NGFounded 1991

Prudential Mortgage Bank (PMB) is a limited liability company incorporated in July 1991 as New Prudential Mortgage Finance Limited and licensed by the Central Bank of Nigeria (CBN) in February 1992 to commence business as a Primary Mortgage Institution. In 1995, the company changed its name to New Prudential Building Society to reflect its revised business model that was focused on providing real estate advisory and mortgage services to its members only. In December 2002, we increased our share capital to N100million by admitting more members into the society. This was driven by regulatory req