Application Expert Operational Excellence
Core
Manage and optimize monitoring platforms, design integrations, and automate operational processes for alarm handling and incident detection.
Role type
Senior IC application expert (operational intelligence)
Builds
Intelligent integrations, automation platforms, and monitoring solutions for customer journeys
Domain
Telecom operations and IT systems
Required skills
Python, Java, C#, PowerShell, Bash, Linux, Windows Server, SQL databases, REST APIs, API design, system integration, application lifecycle management, root cause analysis, automation scripting
Preferred skills
AI/ML concepts, DevOps practices, cloud platforms (AWS, Azure, GCP), observability, event-driven automation, Jira, Confluence, Agile methodologies
Technologies
DataMiner, SNMP, GitLab CI/CD, AWS, Azure, GCP, Jira, Confluence
Responsibilities
Manage and optimize monitoring platforms like DataMiner; Design and maintain integrations via APIs, databases, SNMP, and other interfaces; Automate processes for alarm handling, incident detection, and customer journeys; Troubleshoot complex technical incidents and performance bottlenecks; Contribute to AI, machine learning, and smart alarm management projects; Bridge the gap between operational needs and technical solutions
Seniority
Senior, hands-on IC
