CUSTOMER SERVICE
Core
Managing orders, logistics, and customer/f supplier support for a metalworking company, including international market coordination.
Role type
Customer Service Representative (Back Office)
Builds
Order management, shipping monitoring, and data entry for a metalworking firm.
Domain
Manufacturing / Metalworking
Required skills
Order management, logistics coordination, data entry, international communication, English fluency
Preferred skills
French, additional languages
Technologies
Ticketing systems, invoicing software
Responsibilities
Manage orders, invoices, and shipping documents; monitor shipments; assist customers and suppliers; coordinate with commercial and technical offices; handle international markets.