Service Delivery Coordinator
Core
Coordinate and continuously improve service delivery for a national portfolio of correctional facilities, courts, and community sites.
Role type
Service Delivery Coordinator
Builds
Administrative services supporting a national facilities management contract
Domain
Public sector / Corrections / Facilities Management
Deliverable
dashboards & analysis
Required skills
MS Office (Excel, Word, PowerPoint, Teams), organizational and time management, analytical skills, critical thinking and problem-solving, written and verbal communication, planning and prioritization, customer service, contract KPI interpretation
Preferred skills
facilities or contract management experience, contract management systems experience
Responsibilities
Provide administrative services to support the contract, coordinate service delivery, interpret contract KPIs and performance requirements, build relationships with internal and external stakeholders
Seniority
Individual Contributor