Program Manager - Student Operations (Offline Programs)
Core
Own end-to-end performance across assigned partner colleges, covering academics, examinations, student success, placements support, and college partnerships.
Role type
Senior Manager – Student Operations & Student Success
Builds
Academic outcomes, student success metrics, and placement readiness for partner colleges
Domain
Ed-tech / Digital Business Education
Deliverable
dashboards & analysis
Required skills
Portfolio performance management, team leadership, institutional stakeholder relations, academic quality governance, examination coordination, data-driven decision making
Preferred skills
Process improvement strategies, ticketing software management
Responsibilities
Set and govern benchmarks for pass rates, retention, and placement readiness; Lead and develop on-ground college teams; Own senior-level relationships with Principals and Deans; Govern academic quality and examination readiness; Track and review placement-related metrics at a portfolio level
Seniority
Senior, hands-on IC with strategic bridge responsibilities
